Performance within groups typically does not just happen. For a group to really perform well it needs practice. The group needs to understand the best way to organize itself for performance. This concept is commonly understood by sports teams and the military. They clearly see the need to give groups opportunities to practice. Boot Camp for the military and pre-season workouts for sports teams are the norm.
It is interesting to note in business that there is far less interest or appreciation of group development and the need for practice. Team practice, for the most part, is not factored into the business or corporate world. We form groups in business and march them into the corporate battle zone expecting them to perform and when they fail we are surprised.
This whole process was once again revealed to me as my business, CMI, went through the process of putting together a high performance work team. In 2008, we expanded our organization by one. A full 25% change growth in our employee numbers. This growth caused a change in our work mix and demands. In essence, we needed less administrative work and more research and marketing.
As we went through the expansion process, some basic truths about teams, groups, and performance helped me traverse this territory. Over the next few weeks I will highlight some of these basic truths.
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